Overview
This document provides a step-by-step guide to troubleshoot and resolve license sync issues. Follow the instructions below to ensure proper synchronization of your license.
Domain Resolution:
Verify if the server can resolve the domain virtualizor.com:
It should be able to resolve domain name to the server's IP.
Ping response is not important , If the name resolution fails then add Google's DNS to Resolver config File:
After that navigate to your Virtualizor panel:
- Go to Configuration > License Info.
- Click on Refresh License Info.
- Press `Ctrl + F5` to refresh the page and check if the issue is resolved.
To permanently resolve DNS Issues :
For AlmaLinux, Rocky Linux, and Other OS Using NetworkManager
3. Update the DNS resolver:
For Ubuntu Using systemd-resolved
systemctl disable systemd-resolved.service
2. Remove the existing resolv. conf file:
3. Create a new resolv.conf file with the DNS settings:
4. Verify if the domain resolution is successful by pinging virtualizor.com